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FAQ


Q: Can you do OEM? 
A: Yes, we can do OEM products according to customers' requirements. 



Q: How can I get the sample? 
A: If we have stock samples,we are free to client, New clients are expected to pay for the courier. Customer need to let us know express account for freight collect. So that we can send you the sample by FedEx,UPS,DHL,TNT etc .

 


Q: How does your factory do quality control? 
A: Quality is priority! 
We always attach great importance to quality controlling from the beginning to the end. 
1). Skillful workers care every details in handing the producing and packing processes; 
2).Quality Control Department is especially responsible for quality checking in each process. 


Q: When is your best delivery time? 
A: It's about 30-35 days after we confirm order or receipt of 30% advance payment. 
 

Q: Why buy products from MOHO? 
1.Professional. 
Hangzhou Mahe Outdoor Products Inc.specializes in designing,manufacturer and trading a wide range of outdoor products with 10 years of industrial experience. 

2.Quality Control. 
We have 5-10 QC.They are stationed permanently in the factory until shipment. 
We ensure your satisfaction with the quality of products. 

 

3.   Our Services 
a.Customer response within 24 hours. 
b.Best delivery time.

c.Quality warranty